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An AI assistant trained on your actual product catalog — answering questions, comparing products, and guiding buyers to checkout across your website, WhatsApp, and marketplace stores. No more lost sales while customers wait for a reply.
Most buying decisions stall on a simple unanswered question — does this fit, is it in stock, how does it compare. If the answer takes hours, the sale goes to whoever answers first.
A customer messages at 11pm asking if a size is available. By the time your team replies the next morning, they've already bought from a competitor who answered in seconds.
Your team answers the same handful of questions over and over — sizing, shipping time, warranty, stock — instead of spending time on the conversations that actually need a human.
A shopper comparing two products, unsure which fits their needs, closes the tab instead of asking. Without help at that exact moment, hesitation turns into an abandoned cart.
Sizing, materials, stock, shipping time, warranty — answered instantly and accurately, straight from your actual catalog.
Helps customers weigh two or more products side by side, based on what actually matters to them — price, spec, or use case.
Breaks down specs and fine print in plain language, so customers understand exactly what they're buying before they buy it.
Nudges undecided shoppers toward the right choice with recommendations based on their actual questions — not generic upsells.
Handles the repeat questions automatically, freeing your team to focus on complex cases and high-value conversations.
Every resolved question is a step closer to checkout — turning browsers who would have left into buyers who complete the purchase.
No separate bot per channel. One assistant, trained once, deployed everywhere — with every conversation feeding back into the same system.
Which questions the assistant handles, which channels it covers first, and how it hands off to your team when needed.
Trained on your real product catalog, pricing, stock, policies, and the sales tone you actually want customers to hear.
Connected to your website, WooCommerce or Shopify store, WhatsApp, marketplace chat, and CRM — one assistant across every touchpoint.
Clear rules for when a conversation needs a human — complaints, edge cases, high-value deals — so nothing falls through the cracks.
Visibility into what customers are asking, what's converting, and what's not — so decisions are based on real conversations, not guesses.
Monthly review of conversation logs — unanswered or mishandled questions become new training data, so the assistant keeps improving.
A chatbot that recites FAQ scripts isn't an assistant — it's a wall. We build assistants that actually understand your catalog, so customers get real answers instead of "please contact our team."
Automation that can't answer a real question just frustrates customers faster. Every response is grounded in your actual product data — accurate stock, real pricing, correct specs — not a static script that goes stale the moment your catalog changes.
The assistant isn't a bolt-on widget — it's connected to your store, your CRM, and your ad campaigns, so every conversation becomes data your business can act on, not a chat log nobody reads.
| RecommendedBanana Digital Boost | Generic Chatbot | Human Support Only | |
|---|---|---|---|
| Product Knowledge | Trained on your real catalog, pricing, and stock | Static scripted answers, goes stale fast | Accurate, but depends on who's on shift |
| Availability | 24/7 across every connected channel | 24/7 but often can't actually help | Business hours only |
| Consistency | Same accurate answer, every time | Consistent, but frequently wrong | Varies by agent and mood |
| Channel Coverage | Website, WhatsApp, marketplace — unified | Usually one channel only | Spread thin across every channel |
| Integration | Connected to store, CRM, and ads | Standalone widget, no data flow | Manual notes, easy to lose context |
| Local Language | Natural Bahasa Indonesia, tuned to your tone | Often awkward machine-translated replies | Native, but inconsistent tone |
| Escalation | Clear handoff rules to your team when needed | Dead-ends or loops with no exit | N/A — always human |
| Improvement Over Time | Monthly retraining from real conversations | Static, rarely updated | Depends entirely on team turnover |
Tell us about your current store and support flow — we'll show you where an AI assistant fits.
A structured 4-week rollout — so you know exactly what happens and when.
Book a free 30-minute consultation. We'll map your most common customer questions and show you exactly how an AI assistant fits into your store.