Every Customer Question, Answered Instantly — Not Tomorrow

An AI assistant trained on your actual product catalog — answering questions, comparing products, and guiding buyers to checkout across your website, WhatsApp, and marketplace stores. No more lost sales while customers wait for a reply.

Website · WooCommerce · Shopify · Marketplace · WhatsApp · CRM
Jadwalkan Konsultasi Chat via WhatsApp

Your Best Salesperson Can't Work 24/7. Your Store Needs To.

Most buying decisions stall on a simple unanswered question — does this fit, is it in stock, how does it compare. If the answer takes hours, the sale goes to whoever answers first.

Slow Replies Kill Momentum

A customer messages at 11pm asking if a size is available. By the time your team replies the next morning, they've already bought from a competitor who answered in seconds.

Same Questions, Every Day

Your team answers the same handful of questions over and over — sizing, shipping time, warranty, stock — instead of spending time on the conversations that actually need a human.

Undecided Visitors Just Leave

A shopper comparing two products, unsure which fits their needs, closes the tab instead of asking. Without help at that exact moment, hesitation turns into an abandoned cart.

An Assistant That Actually Knows Your Products

Answers Product Questions

Sizing, materials, stock, shipping time, warranty — answered instantly and accurately, straight from your actual catalog.

Compares Products

Helps customers weigh two or more products side by side, based on what actually matters to them — price, spec, or use case.

Explains the Details

Breaks down specs and fine print in plain language, so customers understand exactly what they're buying before they buy it.

Guides Purchase Decisions

Nudges undecided shoppers toward the right choice with recommendations based on their actual questions — not generic upsells.

Reduces Repetitive Support

Handles the repeat questions automatically, freeing your team to focus on complex cases and high-value conversations.

Converts More Visitors

Every resolved question is a step closer to checkout — turning browsers who would have left into buyers who complete the purchase.

One Assistant, Everywhere Your Customers Already Are

No separate bot per channel. One assistant, trained once, deployed everywhere — with every conversation feeding back into the same system.

Website

WooCommerce

Shopify

Marketplace

WhatsApp

CRM

Everything Needed to Get Your Assistant Live

Strategy & Scope Document

Which questions the assistant handles, which channels it covers first, and how it hands off to your team when needed.

Product Knowledge & FAQ Training

Trained on your real product catalog, pricing, stock, policies, and the sales tone you actually want customers to hear.

Store & Channel Integration

Connected to your website, WooCommerce or Shopify store, WhatsApp, marketplace chat, and CRM — one assistant across every touchpoint.

Escalation & Handoff Rules

Clear rules for when a conversation needs a human — complaints, edge cases, high-value deals — so nothing falls through the cracks.

Conversation Reporting

Visibility into what customers are asking, what's converting, and what's not — so decisions are based on real conversations, not guesses.

Optimasi Berkelanjutan

Monthly review of conversation logs — unanswered or mishandled questions become new training data, so the assistant keeps improving.

Trained on Your Products, Not a Generic Script. Answers, Not Just Automation.

A chatbot that recites FAQ scripts isn't an assistant — it's a wall. We build assistants that actually understand your catalog, so customers get real answers instead of "please contact our team."

Answers, Not Just Automation

Automation that can't answer a real question just frustrates customers faster. Every response is grounded in your actual product data — accurate stock, real pricing, correct specs — not a static script that goes stale the moment your catalog changes.

One System, Not a Silo

The assistant isn't a bolt-on widget — it's connected to your store, your CRM, and your ad campaigns, so every conversation becomes data your business can act on, not a chat log nobody reads.

Perbandingan Kami

RekomendasiBanana Digital Boost Generic Chatbot Human Support Only
Product Knowledge Trained on your real catalog, pricing, and stock Static scripted answers, goes stale fast Accurate, but depends on who's on shift
Availability 24/7 across every connected channel 24/7 but often can't actually help Business hours only
Consistency Same accurate answer, every time Consistent, but frequently wrong Varies by agent and mood
Channel Coverage Website, WhatsApp, marketplace — unified Usually one channel only Spread thin across every channel
Integrasi Connected to store, CRM, and ads Standalone widget, no data flow Manual notes, easy to lose context
Local Language Natural Bahasa Indonesia, tuned to your tone Often awkward machine-translated replies Native, but inconsistent tone
Escalation Clear handoff rules to your team when needed Dead-ends or loops with no exit N/A — always human
Improvement Over Time Monthly retraining from real conversations Static, rarely updated Depends entirely on team turnover

Cara Kerja

From Question to Conversion

Customer Asks

A question, a comparison, a spec check — on the website, WhatsApp, or a marketplace chat.

Assistant Answers

Trained on your actual product catalog, pricing, stock, and FAQ — not a generic script.

Visitor Converts

Doubt resolved on the spot means fewer abandoned carts and more completed purchases.

Store Catalog → AI Assistant → Connected to CRM & Ads → Every Conversation Logged as Data

Want Fewer Repetitive Tickets and More Completed Checkouts?

Tell us about your current store and support flow — we'll show you where an AI assistant fits.

Jadwalkan Konsultasi Chat via WhatsApp

From Product Catalog to Live Assistant

A structured 4-week rollout — so you know exactly what happens and when.

1
Minggu 1
Scope & Data Audit
  • Map the questions customers actually ask: product specs, comparisons, stock, shipping, returns
  • Audit product catalog, FAQ, and existing support logs as training source material
  • Define scope: which channels the assistant covers first — website, WhatsApp, or marketplace
Deliverable: Assistant Scope Document + Knowledge Source Map
2
Minggu 2-3
Training & Catalog Integration
  • Connect the assistant to your live product catalog, pricing, and stock data
  • Train on FAQ, product knowledge, and your preferred sales response tone
  • Set escalation rules — when a conversation hands off to a human agent
Deliverable: Trained Assistant + Escalation Rules
3
Minggu 4
Channel Deployment
  • Deploy on website chat, WhatsApp, and/or marketplace channels — unified across all of them
  • Connect to CRM so every conversation and lead is logged automatically
  • QA pass on real customer questions before public launch
Deliverable: Assistant Live + CRM Connected
4
Bulan 2+
Monitor & Refine
  • Review conversation logs monthly: unanswered questions become new training data
  • Track conversion impact and refine responses that aren't converting
  • Expand knowledge base as your product catalog grows
Deliverable: Monthly Optimization Report

Pertanyaan yang Sering Diajukan

Website, WooCommerce, Shopify, WhatsApp, and marketplace chat (Tokopedia, Shopee, TikTok Shop). It connects to your existing store — no need to rebuild anything. We scope which channels to launch first based on where your customers actually ask questions.

About 4 weeks from scoping to live deployment: audit and training data prep, catalog integration and training, then channel rollout with a QA pass before it goes public. Timeline depends on catalog size and how many channels launch at once.

Yes — natural Bahasa Indonesia and English, tuned to match your brand's tone rather than sounding like a machine translation. We calibrate the tone during the training phase based on how you actually talk to customers.

It hands off to your team based on escalation rules we define together — complaints, edge cases, or anything outside its scope. It never guesses or makes up an answer; unclear cases route to a human by design.

Yes. We review conversation logs monthly, turn unanswered questions into new training data, and expand the knowledge base as your catalog grows. Optional retainer for ongoing training and channel expansion.

Layanan Terkait

Dipercaya Oleh Brand Terkemuka

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Ready to Give Every Visitor an Instant Answer?

Book a free 30-minute consultation. We'll map your most common customer questions and show you exactly how an AI assistant fits into your store.

  • Aktivasi Brand
  • Peluncuran Produk Baru
  • Aktivasi Produk
  • Akselerasi Penjualan
  • Customer Engagement
  • Kampanye Tematik
  • Corporate Branding
  • Transformasi Digital
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