Syarat & Ketentuan

1. Agreement to Terms

By accessing or using the Banana Digital Boost ("BDB") website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2. Services

BDB provides digital marketing consulting and execution services including but not limited to:

• Digital advertising (Meta Ads, Google Ads, TikTok Ads)
• Social media management
• Search engine optimization (SEO)
• Marketplace management
• Brand development and creative services
• Website and e-commerce development
• Influencer and KOL management

Specific deliverables, timelines, and fees are defined in individual service agreements with each client.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant necessary access to advertising accounts, analytics, and platforms
• Review and approve deliverables within agreed timelines
• Make payments according to the agreed schedule

4. Intellectual Property

All content, designs, strategies, and materials created by BDB remain our intellectual property until full payment is received. Upon full payment, ownership of client-specific deliverables transfers to the client, unless otherwise stated in the service agreement.

BDB retains the right to showcase work in portfolios and case studies, with client-identifying information anonymized unless explicit permission is granted.

5. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement, including business strategies, financial data, customer data, and advertising performance metrics.

6. Results & Disclaimers

While BDB is committed to delivering measurable results, we cannot guarantee specific outcomes such as revenue targets, lead volumes, or advertising performance metrics. Results depend on various factors including market conditions, budget, product quality, and client cooperation.

Performance metrics and case study results shared on our website represent actual client outcomes but are not guarantees of future performance.

7. Payment Terms

Payment terms are defined in individual service agreements. General terms include:

• Invoices are due within 14 days of issuance unless otherwise agreed
• Late payments may incur a fee of 2% per month
• Advertising budgets are billed separately from service fees

8. Termination

Either party may terminate services with 30 days written notice. Upon termination:

• Outstanding fees for work completed remain payable
• Access to advertising accounts will be transferred back to the client
• Confidentiality obligations survive termination

9. Limitation of Liability

BDB's total liability for any claim arising from our services shall not exceed the total fees paid by the client in the three months preceding the claim. BDB is not liable for indirect, incidental, or consequential damages.

10. Governing Law

These Terms are governed by the laws of the Republic of Indonesia. Any disputes shall be resolved through the District Court of South Jakarta, unless both parties agree to alternative dispute resolution.

11. Changes to Terms

BDB reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised Terms.

12. Contact Us

For questions about these Terms of Service, please contact us:

• Email: bananadigitalboost@gmail.com
• WhatsApp: +62 821 1434 7458
• Alamat: Jakarta, Indonesia